Customer Service

November 14, 2018

How Customer Service Can Increase Sales

“Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.” -Chip Bell When establishing a […]
July 27, 2018

The 3 Major Social Media Disciplines

Social Media Management is monitoring and participating in social conversations across all platforms. It includes 3 major  disciplines: Social listening is when you get all that […]
July 26, 2018

How to Win Over Your Fears of Outsourcing Prospecting to a VA

Prospecting plays a vital role in generating leads towards your business. But it also is taxing. It takes away hours of your precious time for inter-personal […]
July 6, 2018

The Vital Role of Practical Application in Learning

Practical application in training helps yield a stronger workforce and gives employers a greater understanding of their staff’s skills base. For most companies, training is either […]